Objective: The flagship, end to end: a scanned hotel bill becomes an approved claim — claimant and approver, each working in their own conversation, one shared audit trail. Persona: Claimant Asha + approver Priya. Duration: ~3 min.
Suggested narration (one segment per on-screen caption, in order):
This is the whole journey — from a hotel bill to an approved claim. Two
people, and each of them only ever talks to a chat.
A hotel bill was scanned earlier. The system read it, but the fields it
wasn't sure about are waiting for human eyes — that review is yours.
Reviewed, validated, summarised — and still not submitted. Submission takes
your word, and only your word.
Now it's real: a reference number in the finance system, and an approval
task on someone's desk.
Let's cross to that desk. The approver has their own toolset — in their own
conversation.
An approver can ask before deciding. Asking is not deciding: the claim
stays pending and the clock pauses while the question is out.
Back as the employee — the question is sitting in your action items, right
where you'd expect it.
Approved. The task and the claim move together, atomically — there is no
in-between state to get lost in.
And the timeline has the whole story: who did what, when, and why — with
the budget already updated to match.